Search found 6 matches

by therockstar
Sat Jul 02, 2016 12:49 pm
Forum: FF 2016
Topic: Ticket Sales
Replies: 65
Views: 29175

Re: Ticket Sales

amazing.

Got 5 tickets for our little crew in under 2 minutes. despite seats disappearing as fast as I clicked on them.

super slick and flawless ticketing Ian. albeit it being a crazy few minutes...
by therockstar
Fri Aug 21, 2015 2:59 pm
Forum: FF 2015
Topic: Discovery screen tickets
Replies: 120
Views: 51338

Re: Discovery screen tickets

would be great to at least be given some advance notification via the normal channels. Firstly the member of our party who bought the tickets is away on Saturday so if the email only goes to him then we'll have no way of knowing what to do. Secondly, right now I can't plan anything on Sunday until I...
by therockstar
Sun Jul 05, 2015 8:43 pm
Forum: FF 2015
Topic: FrightFest ticketing 2015
Replies: 325
Views: 110315

Re: FrightFest ticketing 2015

Of course questions are going to be asked. Do you think I'm going to let this go? You obviously don't know my character. On support, I was on the end of the phone on the office number all day for anyone who wanted to call. Many did. I helped where I could. I have not spent months working on this da...
by therockstar
Sat Jul 04, 2015 8:53 pm
Forum: FF 2015
Topic: FrightFest ticketing 2015
Replies: 325
Views: 110315

Re: FrightFest ticketing 2015

The more I think about this the more I'm not going to beat myself up about the issues we had. By any stretch of anyone imagination today was the most successful ticket day we have ever had in sheer number of ticket sales. That's a lousy and horrendously non-customer oriented response. 'We sold load...
by therockstar
Sat Jul 04, 2015 5:23 pm
Forum: FF 2015
Topic: FrightFest ticketing 2015
Replies: 325
Views: 110315

Re: FrightFest ticketing 2015

So last year was our first Frightfest including the full sleepy queue experience. I've already booked up hotels, childcare, travel etc for both Frightfest this year and the sleepy queue night. Given the problems faced by others using the online ticketing option last year, the thought of missing out...
by therockstar
Tue Apr 07, 2015 9:51 am
Forum: FF 2015
Topic: FrightFest ticketing 2015
Replies: 325
Views: 110315

Re: FrightFest 2015 dates for you diary

So last year was our first Frightfest including the full sleepy queue experience. I've already booked up hotels, childcare, travel etc for both Frightfest this year and the sleepy queue night. Given the problems faced by others using the online ticketing option last year, the thought of missing out ...