How Film4 FrightFest will work in 2014

Taking place over the Bank Holiday weekend, 21st - 25th August 2014
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BristolHorror
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Re: How Film4 FrightFest will work in 2014

Post by BristolHorror »

jonbly wrote:Victory!
What exactly did you manage, and how?
anaana
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Re: How Film4 FrightFest will work in 2014

Post by anaana »

I still cannot get tickets online.

And on the phone, the first 40 spots on the queue took about a minute each.

I have now been stack between place 13 and place 9 for like 20 mins.

I am fuming !!!!
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Re: How Film4 FrightFest will work in 2014

Post by Wulfster »

I wouldn't get too excited. I thought I had secured a seat, but the transaction was declined at the last minute. I'm willing to bet I lost that seat, and I still don't know if I'm been charged...
Absolute fecking disgrace....
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Re: How Film4 FrightFest will work in 2014

Post by jonbly »

BristolHorror wrote:
jonbly wrote:Victory!
What exactly did you manage, and how?
On the third time the website showed me a seating plan (rather than just an error), it accepted payment. Confirmation email received.

So I've paid either £170, £340 or £510 and got one ticket.
BristolHorror
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Re: How Film4 FrightFest will work in 2014

Post by BristolHorror »

jonbly wrote:
BristolHorror wrote:
jonbly wrote:Victory!
What exactly did you manage, and how?
On the third time the website showed me a seating plan (rather than just an error), it accepted payment. Confirmation email received.

So I've paid either £170, £340 or £510 and got one ticket.
I'm guessing it was for a single day pass?
jonbly
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Re: How Film4 FrightFest will work in 2014

Post by jonbly »

Nope, full festival.

(and as below, screen 7... though one of my partial successes was on 6. Both had only seats close to the screen, or on the sides - can't tell how bad those would be without seeing the screen).
Last edited by jonbly on Sat Jun 28, 2014 1:33 pm, edited 1 time in total.
djwoody
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Re: How Film4 FrightFest will work in 2014

Post by djwoody »

booking available for screen 7 only but only if you want to sit 2 inches from the screen !!

Other screens still down
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Re: How Film4 FrightFest will work in 2014

Post by Wulfster »

jonbly wrote:
BristolHorror wrote:
jonbly wrote:Victory!
What exactly did you manage, and how?
On the third time the website showed me a seating plan (rather than just an error), it accepted payment. Confirmation email received.

So I've paid either £170, £340 or £510 and got one ticket.
Jonbly - I got a seat in screen 7, entered and submitted card details, only to get returned to the booking screen (after it had cleared by bank verification) saying that "... the transaction has been cancelled, but you may have been charged"!!! FFS!
Got no confirmation e-mail, so in likelihood I may have got sod-all and been charged for it!
Need to sort out the situation, whilst still trying to get a pass, which sounds like it may be impossible now!
NOT. HAPPY,
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Re: How Film4 FrightFest will work in 2014

Post by rambizzi187 »

screen 7 working for me but only some crappy seats left and the same situation - i've been charge but no tickets
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Re: How Film4 FrightFest will work in 2014

Post by Ak30rigg »

Tried to buy a ticket online - in one of the rubbish seats available

"There has been an error with your booking and you may have been charged"

This really is an epic omnishambles - waste of time and effort and, possibly, money.
jonbly
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Re: How Film4 FrightFest will work in 2014

Post by jonbly »

Wulfster wrote:Jonbly - I got a seat in screen 7, entered and submitted card details, only to get returned to the booking screen (after it had cleared by bank verification) saying that "... the transaction has been cancelled, but you may have been charged"!!! FFS!
Got no confirmation e-mail, so in likelihood I may have got sod-all and been charged for it!
Need to sort out the situation, whilst still trying to get a pass, which sounds like it may be impossible now!
NOT. HAPPY,
I'd keep trying. I had what you describe twice, then got right through on the third one.

Problematic if you don't have space on the card for multiple purchases, or your bank gets cranky, though...
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Re: How Film4 FrightFest will work in 2014

Post by rambizzi187 »

got on screen 5 but on both 5 & 6 crappy seats left
sitting in 2 row
BristolHorror
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Re: How Film4 FrightFest will work in 2014

Post by BristolHorror »

I'm not gonna risk even booking TBH.

This is frustrating enough - waiting in a queue on Monday for an hour and a half to see if they've even given me a ticket for my money is really not worth it.

Really, really sad and disappointed.
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Re: How Film4 FrightFest will work in 2014

Post by domdunc »

finally got through on the website, had to book one seat at a time. by some miracle i got two together!
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Re: How Film4 FrightFest will work in 2014

Post by Eddie Krueger »

Got to pick seats - cards declined (they all have sufficient funds).

A disgrace.
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