How to get your tickets -
Step 1 - Start here https://live.advancedticketing.co.uk/k?v=frightfest
Step 2 - When the page opens you will see a box over on the right-hand side of your screen.
Under the brief instructions, you will notice two fields for information. Enter the 15 digit ticket barcode number, which can be found on your ticket in the box labeled ticket number
Step 3 - Enter the surname of the person who bought the ticket in the box labeled surname, and then log on. This can be found on your print at home ticket. You will then have access to the tickets that your pass allows.
Step 4 - Choose what you want to see and add to the basket.. - You can only get one ticket per film.
Step 5 - check out and print your tickets.
If you've bought multiple tickets, which I know many of you did, you will need to repeat the process below for each ticket. We know, it's a pain in the arse, but for the first year of doing this it's just the way it has to be. Ideally, we would have loved for you to be able to go in and book everything in one go, but it's not been possible this time round. Something we will be looking into for next year.
We are not using allocated seating for Discovery Screen films. We have given this a great deal of thought. Because tickets can only be booked one pass at a time, it would have been virtually impossible to get seats together. So what we thought was by making the seating unallocated, seating arrangements can be sorted out at the time. Not perfect, but a huge step forward on the melee that was the rush to get tickets last year on opening night. The usual rows at the front of the screens have been set aside. We will have people available in the screens to make sure you get seated correctly.
To speed things up, can I suggest that you make your mind up what films you want to see before you even go near your computer, tablet or phone. Also, make sure you have access to your print at home tickets. They contain two pieces of information required. The name of the person who purchased it and a unique barcode number.