Page 1 of 1

Bought too many tickets! Is a refund possible?

Posted: Sat Jun 30, 2018 12:34 pm
by Critter Egg
Hi, due to payment issues I've accidentally bought two weekend passes instead of one. Can anyone advise how I can cancel the first order? Its for seat H10. Really can't afford to pay for an unused pass! Thanks

Re: Bought too many tickets! Is a refund possible?

Posted: Sun Jul 01, 2018 7:13 pm
by argento1977
They don't refund but if you start a new topic of ticket for sale and post what you have for sale, you may have a good chance of selling it as there are usually a few people looking for tickets.
If you do get a seller, then get payment by paypal; then contact the Frightfest team and they will let you know who to contact at Nut tickets as the ticket would need to be reallocated to the buyer.
I did this last year and it was straightforward once I got a buyer.

Re: Bought too many tickets! Is a refund possible?

Posted: Wed Jul 04, 2018 8:51 pm
by Critter Egg
Thanks for your advice, I have now listed the pass for sale.