2019 Ticket info.

valido
Running Zombie
Running Zombie
Posts: 136
Joined: Mon Nov 05, 2007 8:00 pm

Re: 2019 Ticket info.

Post by valido »

I got "Payment has timed out, please try again" three times and then the site kicked me out 5 minutes before the countdown was supposed to end. Happy days!
jonbly
Braaaains!
Braaaains!
Posts: 647
Joined: Tue Jul 18, 2006 12:16 pm
Location: Bristol

Re: 2019 Ticket info.

Post by jonbly »

So... I never got past the time out warning, but I've got email confirmation of purchase. Hopefully that's all OK... The 'My Account' screen seems to confirm it.
Last edited by jonbly on Sat Jul 06, 2019 12:27 pm, edited 2 times in total.
valido
Running Zombie
Running Zombie
Posts: 136
Joined: Mon Nov 05, 2007 8:00 pm

Re: 2019 Ticket info.

Post by valido »

Whoa, yes, me too. With no confirmation on screen. Thanks jonbly, without you I would have bought another couple of passes...
User avatar
TheDukeAbides
Braaaains!
Braaaains!
Posts: 553
Joined: Wed Aug 24, 2011 10:08 pm
Location: North West of England
Contact:

Re: 2019 Ticket info.

Post by TheDukeAbides »

My payment timed out 2 twice on the screen and then lost the page going to confirmation.

All printed and confirmed now.

Hope it all works out for everyone else.

Though the worry wasn't my ticket but the others I buy, having to check multiple other emails for confirmation is a chore.

#firstworldfrightfestproblems
Last edited by TheDukeAbides on Sat Jul 06, 2019 12:28 pm, edited 1 time in total.
cineBAKA
Twitching Corpse
Twitching Corpse
Posts: 46
Joined: Fri Feb 24, 2017 1:00 pm

Re: 2019 Ticket info.

Post by cineBAKA »

No idea whether I have tickets or not, blank screen after hitting the proceed button on the payment page with my card details. Horrific experience.
danthsmith
Walking Dead
Walking Dead
Posts: 78
Joined: Wed Sep 01, 2010 8:08 pm

Re: 2019 Ticket info.

Post by danthsmith »

fucking hell. keeps timing out over and over
danthsmith
Walking Dead
Walking Dead
Posts: 78
Joined: Wed Sep 01, 2010 8:08 pm

Re: 2019 Ticket info.

Post by danthsmith »

the fucking thing keeps going back to seat selection

fuck this
cineBAKA
Twitching Corpse
Twitching Corpse
Posts: 46
Joined: Fri Feb 24, 2017 1:00 pm

Re: 2019 Ticket info.

Post by cineBAKA »

Absolutely heartbroken. No idea whether I have a ticket, the page went white after I proceeded with the payment details (I assume not, I can't see it in my order history) and now I'm in a constant flux of the seat plan reloading every time I try to select a seat. After the painless process last year I thought I'd save money booking my hotel at the non-refundable rate. Could not be more disappointed.
HeadOnAStick
Running Zombie
Running Zombie
Posts: 105
Joined: Sun Sep 02, 2007 2:56 pm

Re: 2019 Ticket info.

Post by HeadOnAStick »

I just get sent to select seats over and over.
danthsmith
Walking Dead
Walking Dead
Posts: 78
Joined: Wed Sep 01, 2010 8:08 pm

Re: 2019 Ticket info.

Post by danthsmith »

every time i click buy it goes back to seat selection this is fucking awful
HeadOnAStick
Running Zombie
Running Zombie
Posts: 105
Joined: Sun Sep 02, 2007 2:56 pm

Re: 2019 Ticket info.

Post by HeadOnAStick »

That's the same for me.
abt1875
Fresh Meat
Fresh Meat
Posts: 2
Joined: Wed Mar 24, 2010 11:20 am

Re: 2019 Ticket info.

Post by abt1875 »

yes this has happened to me six times now. could it be mac / browser?
User avatar
JimmyTheZeke
Fresh Meat
Fresh Meat
Posts: 14
Joined: Sat Jun 28, 2014 8:59 pm

Re: 2019 Ticket info.

Post by JimmyTheZeke »

Mine kept timing out whilst processing the payment, but I kept going (all the while watching the timer in the corner counting down to around 2 mins left!). Eventually I got a blank screen, but the web page tab said 'successful' (everything else was blank). Held my breath for a bit until the email arrived.

Most stressful thing I've dealt with in ages....

It's a shame Nutickets haven't got a really reliable system for this yet. If it can't take the strain of the FrightFest rush then I'd say it's defo not fit for purpose and perhaps the organisers should try another ticketing service?

No blame on the organisers, I know they have this experience most years. I've screeenshots of all the failed attempts if the organisers want them to feed back to Nutickets?
valido
Running Zombie
Running Zombie
Posts: 136
Joined: Mon Nov 05, 2007 8:00 pm

Re: 2019 Ticket info.

Post by valido »

My advise is: if you're at the payment screen and after inserting your card details it takes you straight back to seat selection, check your email.

It doesn't show any confirmation screen, even if payment is successful.

If it wasn't for reading jonbly's message above, I would probably have 6/8 passes by now...
danthsmith
Walking Dead
Walking Dead
Posts: 78
Joined: Wed Sep 01, 2010 8:08 pm

Re: 2019 Ticket info.

Post by danthsmith »

pretty well all sold and ive been on this fucking thing since 12

why wont this fucking website sell me a ticket!!
Post Reply