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Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 12:59 pm
by Wulfster
Awaiting the news headline; "3 men were seen fleeing Leicester Square after the brutal murder of cinema management occurred. One of the man told passers-by to "turn their bloody phone off"!

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:00 pm
by Malky
Wulfster wrote:Just out on twitter from Vue ...
Thanks for your patience with the #F4FF14 issues. We’re seeing huge traffic which is causing outages. We’re working on it!
:roll: :roll: :roll: :roll: :roll: :roll: :roll: :roll: :roll:
What did they expect?

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:00 pm
by Eddie Krueger
Vue management have clearly made a decision in advance not to sell festival passes over the phone - so why not put a message to that affect on the phone line before we queue? 10p a minute, that's why. :evil:

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:01 pm
by WJB
My first post since last year!

I've been trying the website since 12:00. Tempted to just go up to the Vue and buy a pass. It'll take me about 40 mins to get there, but what are the odds that the website will open 1 minute after I've left the house... :roll:

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:03 pm
by BristolHorror
It will take me about 4 hours to get there - but will be a damn sight easier than using their website or call centre...

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:05 pm
by WJB
BristolHorror wrote:It will take me about 4 hours to get there - but will be a damn sight easier than using their website or call centre...
:lol: :lol:

My BT Broadband was down all morning, and only came on again at about 11:30 - nerve-wracking! If it's not one thing it's the other! Another 10 mins, then I'll get on the tube.

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:06 pm
by BristolHorror
Vue have now started selling day passes...

...you know - the ones that are far more expensive than the festival passes...

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:10 pm
by anaana
Are you serious they are not selling festival passes on the phone?
I have been on the line from overseas for 22 mins and I am still 16th on the queue.
If they don't sell me a pass I will murder someone !

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:15 pm
by jonbly
Ugh. Now their website's really screwing up. I may have been charged twice. I might have two tickets. Or not. They don't know. I don't know.

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:17 pm
by WJB
jonbly wrote:Ugh. Now their website's really screwing up. I may have been charged twice. I might have two tickets. Or not. They don't know. I don't know.
Exactly the same here! I'm going up there now.

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:19 pm
by Wulfster
jonbly wrote:Ugh. Now their website's really screwing up. I may have been charged twice. I might have two tickets. Or not. They don't know. I don't know.
Got exactly the same thing. I don't think it actually got as far as saving my seat though. I don't know where I stand now!
Shambles!!

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:21 pm
by domdunc
got through on the site, now my card's being declined. fuck's sake!

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:22 pm
by djwoody
Booking now available but fuck all seats left !!!

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:23 pm
by jonbly
Victory!

Re: How Film4 FrightFest will work in 2014

Posted: Sat Jun 28, 2014 1:24 pm
by djwoody
and it's now broke again !!